Further Learning about Consumer Purchasing Decisions

Last registered on April 23, 2018

Pre-Trial

Trial Information

General Information

Title
Further Learning about Consumer Purchasing Decisions
RCT ID
AEARCTR-0002926
Initial registration date
April 22, 2018

Initial registration date is when the trial was registered.

It corresponds to when the registration was submitted to the Registry to be reviewed for publication.

First published
April 23, 2018, 7:47 PM EDT

First published corresponds to when the trial was first made public on the Registry after being reviewed.

Locations

Region

Primary Investigator

Affiliation
University of Maryland

Other Primary Investigator(s)

Additional Trial Information

Status
Completed
Start date
2017-02-08
End date
2017-02-11
Secondary IDs
Abstract
I use a real-stakes experiment in an online labor market to directly test if consumers incorporate credit costs into their purchasing decisions. In the experiment, participants are provided a monthly income stream that can be used to make purchases from a menu of goods. This income stream intentionally forces liquidity constraints on participants, as it is insufficient for making any immediate purchases. Some participants are also offered the option to use credit plans to acquire goods immediately rather than waiting until enough income has been saved up for a purchase. The credit plans offered vary between participants by price and price-quoting method.
External Link(s)

Registration Citation

Citation
Zaki, Mary. 2018. "Further Learning about Consumer Purchasing Decisions." AEA RCT Registry. April 23. https://doi.org/10.1257/rct.2926-1.0
Former Citation
Zaki, Mary. 2018. "Further Learning about Consumer Purchasing Decisions." AEA RCT Registry. April 23. https://www.socialscienceregistry.org/trials/2926/history/28709
Experimental Details

Interventions

Intervention(s)
Intervention Start Date
2017-02-08
Intervention End Date
2017-02-11

Primary Outcomes

Primary Outcomes (end points)
Credit Demand
Good Demand
Accuracy of Response to Calculation Question
Time used for Calculation Question
Primary Outcomes (explanation)

Secondary Outcomes

Secondary Outcomes (end points)
Secondary Outcomes (explanation)

Experimental Design

Experimental Design
Through the online labor market Amazon Mechanical Turk (MTurk), participants are recruited over several days. Participants are limited to those who live in the United States, speak English, are over the age of 18, and have at least a 90% MTurk task completion rate. Participants are told that they will receive $2 for completion of the study (which will take 15⎼20 minutes) and have a 1 in 30 chance of receiving up to $77.50 worth of bonus payments and Amazon gift cards.

Those who choose to participate in the study are directed to an online tutorial. In the tutorial, participants learn that they will be presented with an income stream of $5 a month for 13 months starting in a month. They could keep this money in full, which would be deposited directly into their MTurk account, or they could use part of this money to make a purchase from a set of attractively priced Amazon Gift Cards. The income stream is intentionally insufficient for making any immediate purchases of gift cards. Participants are told that they could purchase a desired gift card by first forgoing income stream payments until they had “saved” up enough money to cover the cost of the gift card. After forgoing enough payments, participants would receive a claim code to redeem the Amazon Gift Card. Remaining income stream payments would then resume as scheduled. Some participants are also offered an additional purchasing method, “credit,” which enables participants to receive the claim code for the gift card more immediately. If participants purchase with credit, they then would start a credit balance, and that balance would then be paid off through automatic monthly withdrawals from the income stream. Once the credit balance is fully paid, any remaining income stream payments would resume as scheduled.

After participants complete the tutorial and answer questions to demonstrate comprehension, they are asked to make their purchasing decisions. First, they are asked to decide what to purchase, if anything at all. Second, if participants are in one of the credit arms and plan to make a purchase, they also choose whether they would like to purchase with credit or with savings. To motivate honest responses, participants are told that there is a 1 in 30 chance that they will receive the income stream and have their purchasing decision occur. Finally, participants in the credit arms are presented with a calculation question and asked to determine the number of months it would take to pay off a specified credit purchase. To encourage effort, participants are told that one participant from the pool of those who answer this question correctly will win $10 through a random draw.

There are 13 arms: 12 offer a credit option and 1 does not offer a credit option.
Credit plans offered to participants vary in price and quoting method. Participants receive plans that charged 0%, 18%, or 42% APR and are quoted in either installment terms or one of three revolving terms. The "installment" plan instructs participants to add a one-time service fee to the price of the gift card to calculate the starting credit balance. The first revolving credit plan, the "base" plan discloses a monthly percentage rate (MPR) that would be applied every month to the outstanding credit balance. The second revolving plan, the "APR" plan contains the same information as the "base" plan but also includes the annualization of the MPR (i.e., the APR). The third revolving plan, the "unshrouded" plan contains the same information as the "base" plan except that it uses larger font size, underlines, bold font and red color to emphasize the service fee information in the fine print. Regardless of quoting methods, all credit plans with the same price require exactly the same stream of monthly payments

When a participant completes all questions in the study, he is prompted to select a number between 1 and 30, inclusively. Then a random number generator would do the same. If the numbers match, then the participant’s purchasing decision would occur.



Experimental Design Details
Randomization Method
Randomization conducted by survey software
Randomization Unit
Individual
Was the treatment clustered?
No

Experiment Characteristics

Sample size: planned number of clusters
1456 individuals
Sample size: planned number of observations
1456 individuals
Sample size (or number of clusters) by treatment arms
112 individuals
Minimum detectable effect size for main outcomes (accounting for sample design and clustering)
IRB

Institutional Review Boards (IRBs)

IRB Name
University of Maryland College Park (UMCP) IRB
IRB Approval Date
2017-01-20
IRB Approval Number
1006628-1

Post-Trial

Post Trial Information

Study Withdrawal

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Intervention

Is the intervention completed?
Yes
Intervention Completion Date
February 11, 2017, 12:00 +00:00
Data Collection Complete
Yes
Data Collection Completion Date
February 11, 2017, 12:00 +00:00
Final Sample Size: Number of Clusters (Unit of Randomization)
Was attrition correlated with treatment status?
Final Sample Size: Total Number of Observations
Final Sample Size (or Number of Clusters) by Treatment Arms
Data Publication

Data Publication

Is public data available?
No

Program Files

Program Files
Reports, Papers & Other Materials

Relevant Paper(s)

Reports & Other Materials