Experimental Design
In order to understand the way information about consumer protection and financial literacy affect trust, a randomized controlled trial will be deployed. For both treatment and control groups, an interactive primer with financial literacy information in simple and practical terms will be deliver. The primer contains sections on production, workers, investment, machinery, debts, savings and planification accountability, including information on how to properly define monetary values to have a rigorous following of the finance of each component and interactive spaces for producers to carry out such accountability.
For the treated group, a multiple treatment strategy will be implemented. Apart from the control primer, the treated group will receive an additional primer with financial consumer protection information, containing recommendations, information and tools to exert and defend their rights as consumers in the financial market, as well as some practical examples of common situations and recommendations on how to act if they face such cases. The topics of the flyout will be exposed in a training session of 3 hours in which participants will understand the material through a video and a capacitation on the topic . Lastly, after delivering the primers, a series of text messages will be send to the treated group, reinforcing the information delivered in the initial treatment.