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Abstract Approximately 2.5 billion people around the world are cut off from digital financial systems. These adults –most of them poor– must rely on cash to manage their day-to-day finances and plan for the future. Researchers and policymakers increasingly view the migration of poor households to electronic payment platforms as an essential ingredient in expanding financial inclusion among the poor. In this study, we partner with garment factories in Bangladesh, a local bank, and a mobile payment provider to ask the novel and important question: Can employers assist their workers in building basic financial capability by offering electronic wage payments? We are conducting a randomized controlled trial to investigate this question where we introduce i) employee payroll accounts and ii) electronic wage payments. First, does automatically depositing wages in a formal bank account improve an agent’s ability to save, thus facilitating either lumpy investment or improved self-insurance? Second, does the impact vary by whether the electronic wage payment is made to a bank account or to a mobile money account linked to the worker’s phone? We also aim to evaluate whether electronic wage payments translate into improved worker attendance and productivity, either through induced savings or changes in borrowing behavior. Approximately 2.5 billion people around the world are cut off from digital financial systems. These adults –most of them poor– must rely on cash to manage their day-to-day finances and plan for the future. Researchers and policymakers increasingly view the migration of poor households to electronic payment platforms as an essential ingredient in expanding financial inclusion among the poor. In this study, we partner with garment factories in Bangladesh, a local bank, and a mobile payment provider to ask the novel and important question: Can employers assist their workers in building basic financial capability by offering electronic wage payments? We are conducting a randomized controlled trial to investigate this question where we introduce i) employee payroll accounts and ii) electronic wage payments. First, does automatically depositing wages in a formal bank account improve an agent’s ability to save, thus facilitating either lumpy investment or improved self-insurance? Second, does the impact vary by whether the electronic wage payment is made to a bank account or to a mobile money account linked to the worker’s phone? In addition, we plan to conduct a proof of concept experiment for a new financial product designed to help workers smooth their consumption throughout the month. Through this experiment, we aim to evaluate the sensitivity of a worker's consumption, short-term borrowing and savings to unexpected income earned at the end of the month. We also will test whether the spending patterns of this end of the month windfall differ for households that had been receiving electronic wage payments. Finally, we will collect short-run productivity measures for the subset of workers in the follow-up experiment to measure whether they are affected by the increase in end of the month income.
Trial End Date August 31, 2017 October 31, 2017
Last Published December 21, 2016 07:07 AM May 02, 2017 03:46 PM
Intervention (Public) We are working with two textile factories, a large domestic bank, one of Bangladesh’s leading mobile payments providers, and a mobile phone operator to test the effects of moving salaried garment workers from cash to electronic wage payments. We randomly assign participants to receive wage payments through a no-frills bank account, a mobile money account, or to keep receiving wages in cash. All treated workers will receive a bank account or a mobile money account, and training on how to use the account. We will then track the effects of these accounts on workers’ savings, consumption and credit use. We will also measure their use of formal and informal financial services, including vehicles for sending remittances. We are working with two textile factories, a large domestic bank, one of Bangladesh’s leading mobile payments providers, and a mobile phone operator to test the effects of moving salaried garment workers from cash to electronic wage payments. We randomly assign participants to receive wage payments through a no-frills bank account, a mobile money account, or to keep receiving wages in cash. All treated workers will receive a bank account or a mobile money account, and training on how to use the account. We will then track the effects of these accounts on workers’ savings, consumption and credit use. We will also measure their use of formal and informal financial services, including vehicles for sending remittances. In addition, we will run a follow-up experiment with a subset of the sample. All of these workers will receive a salary bonus of 1000 taka, randomly assigned to be given a week before pay day or the same day as pay day. We will examine the effect of the timing of the transfer on workers' consumption and borrowing behavior. This will provide a measure of worker liquidity constraints.
Experimental Design (Public) • Treatment 1: Receive a bank account; monthly wage payments paid into the account. • Treatment 2: Receive a bank account; monthly wage payments in cash. • Treatment 3: Receive a mobile money account; monthly wage payments paid to the account. o Treatment 3a: A subset of workers without a phone will also be given a phone with their account and sim card. • Treatment 4: Receive a mobile money account and sim card; monthly wage payments in cash. o Treatment 4a: A subset of workers without a phone will also be given a phone with their account and sim card. • Control: Monthly wage payments in cash (status quo) To implement the proposed intervention, we will draw from a sample of approximately 3000 urban workers located at two factories in Dhaka, Bangladesh, all of whom currently receive their monthly wages in cash. The workers will be randomly assigned to one of six treatment groups or the control. Workers in the control group will continue to receive cash wage payments. Workers in the first treatment group (T1) will receive a no-frills bank account in their name, along with training on how to use the account and will be paid using electronic wage payments into the account. Workers in the second treatment group (T2) will receive a bank account and training about how to use the account, but will continue to receive their wages in cash. Workers in the third treatment group (T3) will receive a mobile money account, along with the training necessary to use the account, and will be paid using electronic wage payments into the bank account. Workers in the fourth treatment group (T4) will receive a mobile money account, along with the necessary training, but will continue to receive wage payments in cash. In addition, we will randomly provide mobile phones to participants in the mobile money account treatment groups (T3a and T4a) who do not already own their own mobile phones. Workers in T3 who do not have their own mobile and are not randomly assigned to receive one, will be allowed to opt-in to the mobile payment scheme. Our study will be carried out in three phases: In the first phase, we will administer an extensive baseline survey. In addition to information on demographics, household income and consumption, the baseline will include modules on formal and informal credit, financial literacy, savings, savings goals, credit, time and risk-preferences and risk-sharing and remittance networks. After baseline is complete, we will begin the process of opening bank and mobile money accounts for treatment groups. Second, we will administer several follow-up surveys that ask about monthly consumption, remittances, savings, and credit use to all study participants. These high-frequency consumption surveys will be repeated on an ongoing basis over the entire duration of the study and will provide measures of the variance of consumption faced by workers. Third, we will conduct an extensive end-line survey, approximately nine months after the last accounts have been opened. The end-line will follow up on characteristics measured in the baseline and recurring surveys and will pay special attention to changes in patterns of borrowing, including demand for high cost informal loans, saving, remittances and consumption that could have been affected by the intervention. We will also measure worker job satisfaction. Finally, administrative data from the factories will allow us to measure attendance to accurately track attrition and other measures of job performance. • Treatment 1: Receive a bank account; monthly wage payments paid into the account. • Treatment 2: Receive a bank account; monthly wage payments in cash. • Treatment 3: Receive a mobile money account; monthly wage payments paid to the account. o Treatment 3a: A subset of workers without a phone will also be given a phone with their account and sim card. • Treatment 4: Receive a mobile money account and sim card; monthly wage payments in cash. o Treatment 4a: A subset of workers without a phone will also be given a phone with their account and sim card. • Control: Monthly wage payments in cash (status quo) To implement the proposed intervention, we will draw from a sample of approximately 3000 urban workers located at two factories in Dhaka, Bangladesh, all of whom currently receive their monthly wages in cash. The workers will be randomly assigned to one of six treatment groups or the control. Workers in the control group will continue to receive cash wage payments. Workers in the first treatment group (T1) will receive a no-frills bank account in their name, along with training on how to use the account and will be paid using electronic wage payments into the account. Workers in the second treatment group (T2) will receive a bank account and training about how to use the account, but will continue to receive their wages in cash. Workers in the third treatment group (T3) will receive a mobile money account, along with the training necessary to use the account, and will be paid using electronic wage payments into the bank account. Workers in the fourth treatment group (T4) will receive a mobile money account, along with the necessary training, but will continue to receive wage payments in cash. In addition, we will randomly provide mobile phones to participants in the mobile money account treatment groups (T3a and T4a) who do not already own their own mobile phones. Workers in T3 who do not have their own mobile and are not randomly assigned to receive one, will be allowed to opt-in to the mobile payment scheme. Our study will be carried out in four phases: In the first phase, we will administer an extensive baseline survey. In addition to information on demographics, household income and consumption, the baseline will include modules on formal and informal credit, financial literacy, savings, savings goals, credit, time and risk-preferences and risk-sharing and remittance networks. After baseline is complete, we will begin the process of opening bank and mobile money accounts for treatment groups. Second, we will administer several follow-up surveys that ask about monthly consumption, remittances, savings, and credit use to all study participants. These high-frequency consumption surveys will be repeated on an ongoing basis over the entire duration of the study and will provide measures of the variance of consumption faced by workers. Third, we will conduct an extensive end-line survey, approximately nine months after the last accounts have been opened. The end-line will follow up on characteristics measured in the baseline and recurring surveys and will pay special attention to changes in patterns of borrowing, including demand for high cost informal loans, saving, remittances and consumption that could have been affected by the intervention. We will also measure worker job satisfaction. Administrative data from the factories will allow us to measure attendance to accurately track attrition and other measures of job performance. Finally, in the fourth stage, we conduct an additional experiment on short-term savings and consumption smoothing. All endline participants at one factory will receive a participation bonus, announced for all workers at the same time. By varying the timing of the receipt of this bonus, we can measure the extent to which workers are financially constrained at the end of the month and whether previous access to electronic wage payments affects the level of financial constraints. We randomly assign workers to one of two treatment groups, and stratify by EWP treatment: T1: Receive bonus one week before pay day T2: Receive bonus on pay day A Short follow-up survey with treated workers will be conducted in the days immediately before and after pay day in which we measure the use of informal and formal credit, financial shocks, food and non-food consumption. We also conduct evaluations of worker performance with factory supervisors. Supervisors rate the workers on various standards of performance and efficiency. Each worker will be evaluated twice: mid-month, and directly before pay day. This will allow us to detect variation in performance at the end of the month caused by financial constraints.
Planned Number of Clusters The total sample size is approximately 3000 workers. The total sample size is approximately 3000 workers. The sample size for the consumption smoothing experiment is approximately 500 workers.
Sample size (or number of clusters) by treatment arms T1 (bank account with electronic wage payments): 850 T2 (bank account with salary in cash): 200 T3 (mobile account with electronic wage payments): 725 T3a (mobile account with electronic wage payments and mobile phone): 125 T4 (mobile account with salary in cash): 350 T4a (mobile account with salary in cash and mobile phone): 50 Control: 700 T1 (bank account with electronic wage payments): 850 T2 (bank account with salary in cash): 200 T3 (mobile account with electronic wage payments): 725 T3a (mobile account with electronic wage payments and mobile phone): 125 T4 (mobile account with salary in cash): 350 T4a (mobile account with salary in cash and mobile phone): 50 Control: 700 Consumption Smoothing: T1: (receive bonus before payday): 250 workers - stratified by EWP treatment T2: (receive bonus on payday): 250 workers - stratified by EWP treatment
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