Intervention(s)
We run this study on CloudResearch's recently launched platform, Connect. This study consists of 4 independent experiments as given below.
(1) Donation experiment (replication study of Barrage and Lee, 2010)
In this experiment, we examine whether each respondent is willing to donate $5 to a charity for helping children suffering from cancer. There are 5 groups in this experiment: (a) Real, (b) Hypothetical, (c) the BTS, (d) Cheap Talk, and (e) the C-BTS. First, for (a) Real group, we begin with some real-effort task to mitigate the house money effect. It is well known that the use of “free” initial money endowments can distort subsequent contributions in the experiment. The goal of this real-effort task is to avoid such a bias and elicit more accurate responses from the respondents on their willingness to donate for a charity. As a real effort task, we ask people to review the question wordings for our another study, and to make some suggestions. For each complete answer, they can earn $1. There are 6 questions, so they can expect to earn up to $6. Once they completed the real-effort task, they are asked to answer a main survey question. We explain that everyone participating in this experiment has 2 choices: keeping all the money they just earned or donating $5 from what they just earned to St.Jude Children's Research Hospital to help children suffering from cancer. Following previous literatures, the decision is made by a majority voting process. After answering this main question, they are asked to answer an attention-check question. Second, for (b) Hypothetical group, the context is just same as the Real group given above, but the responses are hypothetical. We ask people to suppose they have earned $6 additionally by working hard and carefully on an additional survey in this experiment, and whether they would like to keep all the money they just earned, or they want to donate $5 from what they just earned. (c) For the BTS group, participants will be asked to answer 10 training questions after reading the instruction on the BTS. The BTS incentive assigns a Truth Score to each response based on how each answer is surprisingly common in the population. subjects are instructed that truth-telling can increase the change of getting higher Truth Scores and the top 5% will get additional bonus of $20. Then, they are asked to answer the main donation question as already described above. Then, we additionally ask, "Out of 100 people who participate in this survey, how many people do you think would have chosen "YES" to the question you just answered?" (d) For Cheap-Talk group, subjects are asked to read the cheap talk instruction carefully, reminding them to consider the real situation in answering the question. Then they are asked to answer the main question as already described above. Finally, for (e) the C-BTS group, the procedure is the combination of the group (c) and (d). Respondents will be asked to answer 10 random training questions after reading the BTS instruction. Then, they are also required to read the cheap talk instruction carefully. After answering the main question, we additionally ask, "Out of 100 people who participate in this survey, how many people do you think would have chosen "YES" to the question you just answered?" as we do for the BTS-Only group.
(2) Binary choice experiment on 2 digital goods
In the exactly same way as we do for the (1) Donation experiment, there are 5 groups, including (a) Real, (b) Hypothetical, (c) the BTS, (d) Cheap Talk, and (e) the C-BTS. The difference is we ask respondents their willingness-to-accept for not using each of two social media apps, Facebook and Instagram for a week. In (a) Real group, for 6 random specific amount of dollars ($xx), they are asked whether they would prefer to keep access to Facebook (Instagram) or go without access to Facebook (Instagram) for a week and get paid $XX, as they have selected within the survey. In this group, the answer is consequential. We select 1 out of every 100 respondents and if they chose to go without access to Facebook for a week and get paid $XX (whatever they indicated in the survey), they are actually required to stop using Facebook in exchange of getting their selected payment value (up to $50). For this purpose, if they are chosen for a bonus, we ask participants' Facebook URL and Instagram handle, and they are required to deactivate their Facebook (or Instagram) for 1 week, and we check whether their account remains deactivated for a week or not. The participation fee and bonus will be paid through Connect platform. In (b) Hypothetical group, the questions are same as the ones given for Real group, but the responses are purely hypothetical. For (c) the BTS group, (d) Cheap-Talk group, and (e) the C-BTS group, the procedures (instructions and training questions) are same as the ones already described in (1) Donation experiment, but respondents are required to state their willingness-to-accept for not using each of two social media apps, Facebook and Instagram for a week, as just described above.
(3) BWS experiment on 6 digital goods
In this experiment, we examine how much respondents value each of 6 social media apps, including Facebook, Instagram, Pinterest, Snapchat, Twitter, and TikTok, by using a different question format called best-worst scaling. In best-worst scaling, people are repeatedly asked to choose choose "best" and "worst" choices from a list of 3 random items including some dollar values. For instance, we show "Not using Instagram for the next 1 week", "Not using Pinterest for the next 1 week", and "Earning $30 less for the next 1 week." Then we ask which one is their best and worst choices. Just like other experiments described above, there will be 5 groups, including (a) Real, (b) Hypothetical, (c) the BTS, (d) Cheap Talk, and (e) the C-BTS group. In each group, respondents are asked to answer 10 random best-worst-scaling questions. In (a) Real group, we first ask people to do the same real-effort tasks as the ones used for the donation experiment to mitigate the house money effect. In these real-effort tasks, respondents can earn $10 experimental currency for each complete answer. There are 6 questions, so they can expect to earn up to $60 experimental currency. Then we instruct respondents that we will randomly pick 1 out of every 100 respondents, and exchange the experimental currency they just earned for real money so that their responses to the best-worst-scaling questions can be fulfilled. We instruct that out of 3 options in one random question they answered, we would randomly choose one situation and make it to be fulfilled. The situation a respondent is most willing to experience is most likely to be chosen while the situation a respondent is least willing to experience is least likely to be chosen. More specifically, the situation a respondent is most willing to experience is selected with a 67% (2/3) chance, and the situation a respondent is least likely to experience will never be selected. The situation a respondent is neither most willing to nor least willing to experience is selected with the remaining 33% (1/3) chance. Then we ask a selected respondent to implement the chosen situation for a real stake. For instance, if "earing $5 less for the next 1 week" was chosen, we will deduct $5 from the money a respondent just earned earlier while he/she can keep using a social media app (e.g., Facebook) for the next 1 week. In contrast, if "not using a social media (e.g., Facebook) for the next 1 week" was chosen, we does not deduct any money from what he/she earned earlier but we ask him/her to deactivate your social media account for the next 1 week. For such a purpose we ask respondents to provide their social media page URL in the same way as we did for (2) SBDC experiment on 2 digital goods. In (b) Hypothetical group, the questions are same as the ones given for Real group, but the responses are purely hypothetical. For (c) the BTS group, (d) Cheap-Talk group, and (e) the C-BTS group, the procedures (instructions and training questions) are same as the ones already described in (1) Donation experiment, but respondents are required to elicit how much they value each of 6 social media apps by answering best-worst-scaling questions.
(4) BWS experiment on the value of AI-powered services in everyday life
Based on the results from three proof-of-concept experiments discussed above, this experiment is intended to measure the consumer value of 12 AI-powered services in daily life. We recruit only a single C-BTS group. Then, using the BWS format already discussed in (3), we measure the value of each AI-powered service.