Primary Outcomes (end points)
(1) Belief that next booking would be cancelled.
Subjects will be asked to estimate the likelihood that the next booking will be cancelled, using a 5-point Likert scale ranging from "much less likely than usual" to "much more likely than usual."
(2) Bidding.
Subjects will be asked to bid on the next booking from multiple choices based on the options in the taxi company booking system: 2 minutes, 4 minutes, 6 minutes, 8 minutes, or "do not bid."