Intervention (Hidden)
Intervention is delivered via the Vitality Mobile Application (Vitality App). Each day, individuals will be shown one of 5 cards, which serve as the intervention:
1. Control – simple reminder:
"Remember to earn your points
Keep tracking activity to earn points and rewards
<CTA> How to earn points <links to How to earn points> MOVE MORE: https://members.vitality.co.uk/my-points/how-to-earn-points#move-more>"
Justification: Simple reminders have been shown to effectively prompt action by making goals more salient. Reminders can significantly improve adherence to desired behaviours (Milkman et al., 2011). This nudge provides a straightforward reminder to keep users engaged in tracking activities, thus fostering consistent participation.
2. Personalised forward looking goal reminder:
"You’re close to earning a coffee
Almost enough points for a Caffè Nero reward
<CTA> How to earn points <links to How to earn points> MOVE MORE: https://members.vitality.co.uk/my-points/how-to-earn-points#move-more>"
Justification: Highlighting progress towards a goal can boost motivation. According to the Goal Gradient Hypothesis (Hull, 1932), individuals are more motivated as they perceive themselves to be closer to achieving their goals. This nudge leverages this principle by emphasizing the proximity to earning a reward, thereby encouraging continued effort. Koo and Fishbach (2012) found that framing progress in a way that emphasizes closeness to the goal (e.g., "You're close to earning a coffee") can enhance motivation more than framing it in terms of what has already been accomplished. This is because the perceived distance to the goal influences the intensity of goal-directed behaviour.
3. Loss aversion:
"Exercise more to protect your rewards
Time is running out to earn a Caffè Nero reward
<CTA> How to earn points <links to How to earn points> MOVE MORE: https://members.vitality.co.uk/my-points/how-to-earn-points#move-more>"
Justification: Loss aversion is a well-established concept in behavioural economics, indicating that people prefer to avoid losses rather than acquire equivalent gains. This concept, introduced by Kahneman and Tversky (1979), explains why individuals are more motivated to prevent losing something than to gain something of equal value. In the context of health interventions, loss aversion has been shown to be particularly effective. Patel et al. (2016) conducted a study where financial incentives were framed as potential losses rather than gains to encourage physical activity. The study found that participants who faced the prospect of losing money if they did not meet activity goals were more motivated and showed higher levels of physical activity compared to those who were offered financial rewards for achieving the same goals. By emphasizing the potential loss of a near-earned reward, such as the Caffè Nero reward in the given message, the nudge effectively leverages the principle of loss aversion. This encourages users to engage in the desired behaviour (exercising) to avoid the feeling of losing out on the reward, thereby increasing overall engagement and adherence.
4. Authority nudge/ancillary benefit gain:
"Improve your quality of sleep
Latest evidence suggests exercise can improve sleep
<CTA> Find out more <links to https://www.vitality.co.uk/magazine/how-to-get-the-zs-you-deserve-6-common-sleeping-myths-put-to-bed/>"
Justification: The Authority Nudge involves leveraging the influence of perceived authority figures to encourage behaviour change. This concept is supported by research indicating that individuals are more likely to comply with suggestions or directives from those they view as credible experts (Osman, 2018).cWhen health recommendations are presented as evidence-based and endorsed by experts, they are perceived as more trustworthy and compelling.By framing the message around authoritative evidence that exercise improves sleep, this nudge leverages the authority principle and aims to encourage individuals to engage in regular physical activity.
5. Resolution/fresh start effect:
"Make 2024 the year you move more
Hit your weekly points goal to start the year well
<CTA> How to earn points <links to How to earn points> MOVE MORE: https://members.vitality.co.uk/my-points/how-to-earn-points#move-more>"
Justification: The fresh start effect, identified by Dai, Milkman, and Riis (2014), refers to the increased motivation to pursue goals following temporal landmarks, such as the New Year. This nudge capitalizes on this effect by framing the new year as an opportunity to establish and commit to new health goals, thereby enhancing motivation.