Experimental Design
In several supermarket stores of a German retail company, all employees with high absence rates (i.e., those with a rate in the Top 25%) will receive a letter informing them that absenteeism is a significant issue for the company, often linked to a poor work environment. It further states that the company has arranged for an external coach to be available as a resource that employees can contact when they need support.
Treatment: A random sample of 50% of these employees will in this letter additionally receive personalized information about their own absence rate, along with the company’s median absence rate.
To examine whether receiving a letter alone—without the absenteeism comparison data—affects employee behavior, we will send a similar letter to 50% of employees with low absenteeism rates (i.e. those who are not in the Top 25%).