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Last Published April 03, 2025 01:07 PM June 30, 2025 05:20 PM
Experimental Design (Public) Half of the bank’s branches are enrolled in a supportive leadership program. In these branches, supervisors are invited to attend a two-day leadership training focused on developing effective communication and supportive leadership skills. Following the intervention, we will compare treatment and control branches to assess whether supervisors act as a barrier to upward information flow. Using revealed behavioral outcomes, we will evaluate the extent to which improved communication and leadership skills help overcome these barriers. Half of the bank’s branches are enrolled in a supportive leadership program. In these branches, supervisors are invited to attend a two-day leadership training focused on developing effective communication and supportive leadership skills. Following the intervention, we will compare treatment and control branches to assess whether supervisors act as a barrier to upward knowledge flow. Using revealed behavioral outcomes, we will evaluate the extent to which improved communication and leadership skills help overcome these barriers.
Secondary Outcomes (End Points) Mechanisms: Leader basic need support (self-reported) Leader basic need support (employee reported) Outcomes Psychological safety, Employee well-being, Retention and productivity Mechanisms: Supervisor-Supervisee Relationship (employee reported) Leader basic need support (employee reported) Psychological safety (employee reported) Perceived Supervisor Knowledge Withholding (employee reported) Outcomes Employee well-being, Employee Retention Productivity of low performing/junior employees
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