Intervention(s)
The study is a Randomized Controlled Trial (RCT) among workers of Shahi Exports, a garment manufacturing firm in Karnataka, India, in partnership with a fintech provider. Through the study, workers will be offered access to a suite of employer-enabled digital financial services (DFS) for a period of 9 months, including earned wage access (EWA), digital microloans, and a digital financial diary application. Access to these products will be experimentally varied across workers to evaluate the individual and combined effects of these tools. By leveraging employer-facilitated onboarding and payroll integration, the study aims to understand whether workplace-based digital financial services can
i) increase engagement with formal financial products and promote financial deepening among low-income workers,
ii) improve workers’ ability to manage short-term liquidity needs and borrowing decisions and
iii) enhance overall financial well-being, particularly among women workers.
Along with a control group that continues under the business-as-usual scenario, the study involves three treatment groups. The first treatment group receives access only to employer-facilitated digital microloans. The second treatment group receives access to both digital microloans and earned wage access (EWA), which allows workers to withdraw a portion of their earned wages before payday. The third treatment group, in addition to digital micro-loans and EWA, also receives access to a digital financial diary application designed to help workers track their income, expenditures, borrowing, and savings. By comparing outcomes across these groups, the study evaluates the causal impact of digital financial services on workers’ financial behaviour, engagement with formal financial services, financial well-being and workplace outcomes, including productivity, absenteeism, attrition,.