The Effect of Nudge Messages on Tourist Destination Choice and Willingness to Pay for Avoiding Crowds: A Choice-Based Conjoint Analysis

Last registered on November 26, 2025

Pre-Trial

Trial Information

General Information

Title
The Effect of Nudge Messages on Tourist Destination Choice and Willingness to Pay for Avoiding Crowds: A Choice-Based Conjoint Analysis
RCT ID
AEARCTR-0017298
Initial registration date
November 26, 2025

Initial registration date is when the trial was registered.

It corresponds to when the registration was submitted to the Registry to be reviewed for publication.

First published
November 26, 2025, 7:18 AM EST

First published corresponds to when the trial was first made public on the Registry after being reviewed.

Last updated
November 26, 2025, 8:19 AM EST

Last updated is the most recent time when changes to the trial's registration were published.

Locations

Region

Primary Investigator

Affiliation
The University of Osaka

Other Primary Investigator(s)

PI Affiliation
The University of Osaka
PI Affiliation
The University of Osaka
PI Affiliation
The University of Osaka
PI Affiliation
The University of Osaka
PI Affiliation
The University of Osaka
PI Affiliation
The University of Osaka

Additional Trial Information

Status
In development
Start date
2025-11-28
End date
2026-01-08
Secondary IDs
Prior work
This trial does not extend or rely on any prior RCTs.
Abstract
This study focuses on mitigating over-tourism, specifically regarding the alleviation of congestion at tourist destinations. We quantitatively examine the effect of "nudge" messages—a behavioral economic intervention—on tourists' Willingness to Pay (WTP) to avoid crowds, utilizing a Randomized Controlled Trial (RCT) combined with Choice-Based Conjoint analysis (CBC). The objective is to design effective measures to encourage congestion-avoiding behavior without coercing tourists.

The online survey conducted in this study employs a hybrid method of RCT and CBC. Participants are randomly assigned to three groups: one control group and two intervention groups. The two intervention groups are presented with distinct nudge messages. In each group, participants engage in a CBC task where they face a hypothetical scenario of choosing a sightseeing destination. They are asked to choose one of two destinations defined by four attributes (Crowding Level, Admission Fee, Travel Time, and Review Score), each with three levels. We verify how the presence and type of intervention change the importance of the "crowding" attribute in destination choice and, consequently, the WTP for avoiding congestion.
External Link(s)

Registration Citation

Citation
Miyamoto, Ayano et al. 2025. "The Effect of Nudge Messages on Tourist Destination Choice and Willingness to Pay for Avoiding Crowds: A Choice-Based Conjoint Analysis." AEA RCT Registry. November 26. https://doi.org/10.1257/rct.17298-1.1
Experimental Details

Interventions

Intervention(s)
In the tourist destination selection process, the following interventions are implemented:

1. Control Group:
No special message intervention is provided.

2. Treatment Group 1 (Self-interest / Loss Aversion):
In each choice task, a message emphasizing the personal benefits of avoiding crowds or the potential losses (disutility) caused by congestion is displayed.
 Message Content:
"Do you want to see people, or the autumn leaves?
If you go to a crowded area, your trip to Kyoto will become a trip just to see other people. Why not avoid the crowds and enjoy the autumn leaves at a leisurely pace?"

3. Treatment Group 2 (Social Norms):
In each choice task, a message describing how other tourists behave is displayed.
 Message Content:
“The majority of tourists avoid crowds.
In a global survey, 64% of people answered that 'it is acceptable to skip popular spots to help relieve congestion.”
Intervention (Hidden)
Intervention Start Date
2025-11-28
Intervention End Date
2025-12-03

Primary Outcomes

Primary Outcomes (end points)
The coefficient of the interaction term between the "Crowding Level" attribute and the intervention group dummies. This means the treatment effect on the relative importance of the crowding attribute in tourist destination choice.
Primary Outcomes (explanation)
We will analyze the response data collected via CBC using a logistic regression model, and estimate the coefficients for each attribute (e.g., crowding, admission fee) to reveal how much importance respondents place on each factor when selecting a destination. Specifically, by examining the interaction term between the crowding level and the intervention dummies, we will verify the extent to which the nudge messages alter the sensitivity (importance) toward crowding. This verification involves calculating and comparing the WTP for avoiding congestion (i.e., the price a respondent is willing to pay to reduce the crowding level by one unit).

Secondary Outcomes

Secondary Outcomes (end points)
N/A
Secondary Outcomes (explanation)
N/A

Experimental Design

Experimental Design
1. Sampling & Randomization
This study utilizes a randomized controlled trial (RCT) embedded within an online survey designed for Japanese residents.

As described, this study conducts an RCT with three arms (Control, Treatment 1, Treatment 2). To reduce respondent burden and prevent fatigue bias, the full set of 36 profiles is divided into three blocks (Patterns A, B, and C). Therefore, the experiment consists of 9 distinct groups in total (3 intervention arms × 3 question patterns).

The survey will target approximately 1,200 monitors recruited via a research company. To ensure demographic balance across all 9 groups, participants are recruited and assigned using a stratified sampling method. In each of the 9 groups, the sample composition will be equal across the following 12 segments:
・Age: 3 categories (10-29, 30-49, 50-69 years old).
・Gender: 2 categories (Male, Female).
・Region: 2 categories (Three major metropolitan areas [Tokyo, Osaka, Nagoya] vs. Other regions).


2. Scenario & Attributes
In each arm, a binary CBC analysis comprising four attributes and three levels is conducted. Respondents select the preferred option between two tourist destinations characterized by varying attributes.

As previously stated, participants in the intervention groups are exposed to a nudge message designed to encourage congestion avoidance along with each choice task.
Respondents in Treatment 1 views a message emphasizing self-interest or loss aversion, while respondents in Treatment 2 receives a message appealing to social norms (describing the behavior of the majority).

The content of the choice tasks is as follows:
Respondents are asked to imagine a scenario where they are visiting Kyoto during the autumn foliage season and consulting an online guide map to decide which temple to visit. Under this setting, they are shown two distinct options, "Temple A" and "Temple B," which feature differing attribute levels, and are asked to select the one they would prefer to visit.

The two tourist destinations displayed in the comparison consist of the following four attributes, each with three levels:
・Crowding Level: Level 1 / 2 / 3 (Visualized with images and specific descriptions of waiting times and spacing to standardize perception).
・Admission Fee: 500 / 1,000 / 2,000 JPY.
・Travel Time (from current location): 10 / 30 / 60 minutes.
・Review Score: 2 / 3 / 4 stars.


3. Supplementary Questions
To capture the heterogeneity of treatment effects and facilitate a multifaceted analysis, this study collects data on respondents' socio-demographic attributes (e.g., marital status), past visitation history to Kyoto, and hypothetical travel companions within the experimental scenario.

Furthermore, we will measure behavioral economic traits, including conformity, altruism, and loss aversion. Additionally, participants in the intervention groups are asked about their impressions of the presented nudge messages. These responses will be used to deepen the discussion regarding practical challenges associated with the social implementation of such interventions.


4. Hypothesis
H1: Nudge messages emphasizing self-interest increase the importance of "crowding level" in tourist destination selection compared to the control group.

H2: Nudge messages emphasizing social norms increase the importance of "crowding level" in tourist destination selection compared to the control group.


5. Analysis Plan
5.1. Logistic Regression Analysis
We employ a Conditional Logit Model to analyze the choice data. By estimating the coefficients for each attribute (e.g., crowding level, admission fee), we will identify the relative importance respondents assign to these factors when selecting a tourist destination.

Crucially, we examine the interaction terms between the crowding attribute and the intervention group dummies. This allows us to verify the extent to which the nudge messages alter respondents' sensitivity (i.e., importance weight) toward the crowding attribute. The hypothesis is tested by calculating the WTP for congestion avoidance and comparing the differences between the control and intervention groups.

5.2. Heterogeneity Analysis
We will also conduct subgroup analyses using interaction terms between the intervention and respondent characteristics (demographics and behavioral traits) to explore potential heterogeneous effects.

5.3. Post-stratification weights (IPW)
While the sample is recruited with equal quotas across 12 strata defined by age, gender, and region., we plan to estimate the model using Inverse Probability Weighting (IPW) based on national census data to assess the generalizability of the findings to the Japanese population.
Experimental Design Details
Randomization Method
Computerized randomization embedded in the online survey platform.
Randomization Unit
individual
Was the treatment clustered?
No

Experiment Characteristics

Sample size: planned number of clusters
N/A
Sample size: planned number of observations
1,200 individuals
Sample size (or number of clusters) by treatment arms
400 individuals per group (Control: 400, Treatment 1: 400, Treatment 2: 400)
Minimum detectable effect size for main outcomes (accounting for sample design and clustering)
IRB

Institutional Review Boards (IRBs)

IRB Name
Graduate School of Economics, Osaka University IRB
IRB Approval Date
2025-11-20
IRB Approval Number
R71120

Post-Trial

Post Trial Information

Study Withdrawal

There is information in this trial unavailable to the public. Use the button below to request access.

Request Information

Intervention

Is the intervention completed?
No
Data Collection Complete
Data Publication

Data Publication

Is public data available?
No

Program Files

Program Files
Reports, Papers & Other Materials

Relevant Paper(s)

Reports & Other Materials