Intervention(s)
Darsel is an education technology nonprofit organization which is registered in California as a Public Benefit Corporation and is recognized by the U.S. Internal Revenue Service (IRS) as a 501(c)(3) tax-exempt organization. Its mission is to increase student learning in low-resource settings. It has developed a personalized math learning platform (chatbot) that allows students to practice and learn math using low-cost, low-bandwidth messaging channels (e.g., WhatsApp, Facebook Messenger). The platform is adaptive and remedial; Darsel’s algorithms identify and work to rectify learning gaps.
Darsel has been implemented in public schools nationally in Jordan for grade 7. Students use Darsel from home, using a household device (e.g., cell phone), with no need to distribute new hardware and no disruption to school activities. Darsel is designed to be accessible even to the most vulnerable. As of 2016, 98% of students lived in a household with a mobile phone (authors’ calculations based on 2016 Jordan Labor Market Panel Survey). Math teachers receive usage reports for their students via WhatsApp and can access a web-based dashboard. The teacher’s primary role is to motivate and encourage student usage of the Darsel platform.
Darsel has developed over 500,000 questions, hints, and explanations that are aligned with Jordan’s national curriculum. The learning experience on Darsel revolves around questions and answers, where students receive curriculum-aligned questions and respond with the final answer. When students answer incorrectly, Darsel responds with hints (after the first attempt) and full explanations. Darsel also uses AI to dynamically select content for each student based on their response patterns, with the objective of ensuring that content is always provided “at the right level,” and in each student’s proximal zone of development.
More specifically, the algorithm leverages expert-defined skill-related metadata to estimate a student’s mastery probabilities for various skills. The personalization occurs continuously, so the student’s learning path evolves with each question. All content is selected from a large database of content that has previously been reviewed and approved by a math expert. The role of large language models is limited to content development and quality assurance. A/B testing is used to optimize the effectiveness of algorithms and content. The chatbot also offers motivational messages and gamification features to make the learning experience more fun and interactive. For example, students unlock weekly levels based on the number of correct questions and also get celebrated for streaks of correct questions.
Not only is Darsel’s technology and content innovative but so is its method of delivery and implementation. The chatbot’s simplicity, relying on popular messaging channels (WhatsApp, Facebook Messenger), enables it to be implemented in low-resource settings with common household devices and minimal teacher training. This makes it effective for students who are ‘hard to reach’ in traditional classroom settings, such as girls and refugees. Darsel does not disrupt school operations, nor is it demanding of teachers. Implementation of Darsel does not require teachers to adjust their lesson plans or change their approach to teaching. It only asks (but does not mandate or enforce) that teachers spend a total of five minutes per week to review the Darsel report and encourage students to use the platform. In Jordan, it has institutionalized gamification (e.g., school and district leaderboards) and incentives (award ceremonies) to maximize student engagement, motivation, and confidence.
Darsel’s collaboration with Jordan’s Ministry of Education has been ongoing since 2021, when the first pilot was conducted in two public schools. Darsel was then expanded gradually to national adoption for grade 7 students in over 2,000 government schools in March 2023. For grade 7 in the 2024-2025 school year, 43% of students (53,953 students) used Darsel at least once with proper registration. Darsel estimates another 26,605 students, 22%, used Darsel without proper registration; for grade 6 we will ensure all students have to register. Among registered students, nearly half used Darsel for five or more weeks and a quarter used Darsel across both semesters.
In this experiment, we will test the business-as-usual model of Darsel (T1) versus additional teacher support for teaching at the right level (T2). The second treatment arm (T2) includes a set of enhanced interventions designed to influence teacher behavior and improve instructional quality. Students’ and teachers’ access to the Darsel platform will be available during the entire academic year (September 2025 to May 2026) for all schools in the seven districts in the sample that are assigned to either T1 or T2. The reports and activities received by teachers will be based on the treatment to which they were randomly assigned.