Testing the perception of consumers regarding the treatment variation in our study "Consumer Demand for Responsibly Produced Products: Evidence from a Natural Field Experiment in E-Commerce"

Last registered on December 26, 2025

Pre-Trial

Trial Information

General Information

Title
Testing the perception of consumers regarding the treatment variation in our study "Consumer Demand for Responsibly Produced Products: Evidence from a Natural Field Experiment in E-Commerce"
RCT ID
AEARCTR-0017370
Initial registration date
December 10, 2025

Initial registration date is when the trial was registered.

It corresponds to when the registration was submitted to the Registry to be reviewed for publication.

First published
December 26, 2025, 1:49 AM EST

First published corresponds to when the trial was first made public on the Registry after being reviewed.

Locations

Region

Primary Investigator

Affiliation
University of Cologne

Other Primary Investigator(s)

PI Affiliation
University of Cologne
PI Affiliation
THM Business School
PI Affiliation
University of Cologne

Additional Trial Information

Status
Completed
Start date
2025-12-15
End date
2025-12-19
Secondary IDs
Prior work
This trial is based on or builds upon one or more prior RCTs.
Abstract
In our previous field experiment (not preregistered) we study if consumers reward a responsible production of products with higher demand. More precisely, we run a natural field experiment in the online shop of a German kindergarten backpack producer by simultaneously activating two versions of the shop and randomly directing visitors to one of them (A/B-testing). We include and emphasize information about the backpacks’ socially and ecologically responsible production in the CSR treatment but leave any such information out in the control treatment. We do not find a significant treatment effect on sales.

Reviewers were interested in how far our treatment actually worked in the study above, i.e., in how far the treatment moved customer beliefs about the sustainability of the brand. Reviewers and the editor argued that assuming that people do indeed read the information, this can fail either because (i) prior beliefs are already too high for the belief shift to affect purchasing decisions, (ii) the information is already incorporated in beliefs (i.e. not new) or (iii) the information is not credible to customers who are bombarded with lots of similar for other brands which is often greenwashing. Or, because people do not care about sustainability or CR. To adress these questions we designed an online survey by showing participants (between-subject design) the webpages of our two treatments and asked them about their beliefs about the brand.






External Link(s)

Registration Citation

Citation
Conrads, Julian et al. 2025. "Testing the perception of consumers regarding the treatment variation in our study "Consumer Demand for Responsibly Produced Products: Evidence from a Natural Field Experiment in E-Commerce"." AEA RCT Registry. December 26. https://doi.org/10.1257/rct.17370-1.0
Experimental Details

Interventions

Intervention(s)
In the survey we will show each participants one version of the seller's two webpages - one in which we include and emphasize information about the backpacks’ socially and ecologically responsible production in the CSR treatment and one in which we leave any such information out.
Intervention (Hidden)
Intervention Start Date
2025-12-15
Intervention End Date
2025-12-19

Primary Outcomes

Primary Outcomes (end points)
Perception of the two Web-pages with respect to the sustainability of the brand.

Since our subjectpool comprises participants who are unlikely who have children in kindergarden age, we expect that few of them are familiar with the brand. This was also the case when we ran the original A/B testing experiment becaus at this time it was a new brand.

We further expect that participants' perceptions of the backpacks offered on the CR webpage will be significantly higher with respect to the backpacks’ socially and ecologically responsible production compared to the neutral treatment.

We do not expect differences between treatments in the perceptions of the attractiveness and the quality of the backpacks, and whether they are appealing for kids.

We also do not expect differences between treatments in their willingness to purchase the shown backpack if they were searching for such a backpack for a child.

Primary Outcomes (explanation)

Secondary Outcomes

Secondary Outcomes (end points)
Secondary Outcomes (explanation)

Experimental Design

Experimental Design
We will ask participants to carefully look at them and subsequently answer some questions about whether they know the backpacks of the brand, and to rate perception questions as the following each on a five-items Likert-scale:
- the quality of the shown backpack is very good,
- the likelihood that the backpack would be very highly functional,
- the likelihood that the backpack is highly reliable,
- the brand appears an environmentally safe brand,
- the brand is an environmentally responsible brand,
- the brand is a sustainable brand,
- the brand’s backpack visually is appealing for kids,
- the backpack's design is attractive,
- I like the look and feel of the brand's backpacks,
- the brand’s backpacks are aesthetically pleasing for kids,
- the brand appears to produce under fair working conditions,
- I think that the workers are treated fairly who produce the brand’s backpacks,
- the brand provides a safe and secure working environment,
- I feel that the brand’s sustainability commitments are generally reliable,
- I feel that the brand’s sustainability performance is generally dependable,
- I feel that the brand’s sustainability argument is generally trustworthy.

We also ask them whether they would purchase the shown backpack if they were searching for such a backpack for a child.

In order to be able to control for personal characteristics of the participants we will also ask several question about how similar they would rate (on a 7 item Lickert scale) themselves in relation to a person for whom it is important
- to avoid environmental harm,
- to protect the environment,
- to respect nature,
- that people have equal opportunities,
- to care about people who are worse off,
- to help others,
- to enjoy life,
- to be influential,
- to have money and possessions,
- to work hard and be ambitious.

Experimental Design Details
Randomization Method
Randomization to the two treatments done by a computer when subjects login to the experiment.
Randomization Unit
Individual
Was the treatment clustered?
No

Experiment Characteristics

Sample size: planned number of clusters
200 Individuals (100 per treatment)
Sample size: planned number of observations
200 Observations (100 per treatment)
Sample size (or number of clusters) by treatment arms
100 per treatment
Minimum detectable effect size for main outcomes (accounting for sample design and clustering)
IRB

Institutional Review Boards (IRBs)

IRB Name
Ethical Review Board FACULTY OF MANAGEMENT, ECONOMICS AND SOCIAL SCIENCES
IRB Approval Date
2025-12-10
IRB Approval Number
240136BI

Post-Trial

Post Trial Information

Study Withdrawal

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Intervention

Is the intervention completed?
No
Data Collection Complete
Data Publication

Data Publication

Is public data available?
No

Program Files

Program Files
Reports, Papers & Other Materials

Relevant Paper(s)

Reports & Other Materials