Abstract
This study examines whether a simple engagement intervention can increase use of a publicly funded museum admission program. The program provides PreK-12 students and their families with free admission to participating museums on designated days throughout the year. Access is universal within the eligible population and does not require payment at the point of entry. Despite the absence of financial barriers, participation and early engagement vary across schools and students.
The intervention does not change the structure of the program. Eligibility, pricing, and admission rules remain unchanged. Instead, a physical “passport” is distributed through selected schools as a light-touch engagement tool intended to make the program more visible and encourage initial and repeat use. The passport is not required for entry.
The study uses a school-level randomized rollout. Using administrative ticketing and redemption data, outcomes include any program use, participation among students with no prior use, timing of first visits, repeat visits, and visits to multiple museums, among other subgroup analyses. The study aims to inform whether low-cost engagement tools can increase utilization of publicly funded access programs.