Abstract
This thesis examines whether an extraordinary municipal debt communication increases tax compliance and whether adding information about the use of public resources produces an additional effect. We implement a randomized controlled field experiment involving more than 16.000 municipal accounts. Accounts are assigned with equal probability, within 48 strata, to four arms: no debt statement; a standard debt statement without an additional municipal message; a statement containing a public-safety message; or a statement containing a public-space message. Stratification is based on valid-email availability, property locality, and four categories of overdue installments.
Accounts in the three active treatment arms with a valid email address receive the same statement through both physical and digital channels.
The primary outcome is full repayment of the outstanding debt through payment option 1, using either the QR code or barcode, within a 30-day follow-up period. The main secondary outcomes are enrollment in a payment plan through option 2, payment of current bill 20265A/B, and payment of the full debt in 1 installment without using the QR code number 1. The primary analysis follows an intention-to-treat approach and uses account-level regressions with randomization-stratum fixed effects and heteroskedasticity-robust standard errors. The design identifies the effect of receiving a debt statement, the incremental effect of adding a public-service message, and the difference between the two messages. At the time of writing, outcome data are not yet available.