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Fields Changed

Registration

Field Before After
Study Withdrawn No
Intervention Completion Date November 29, 2017
Data Collection Complete Yes
Final Sample Size: Number of Clusters (Unit of Randomization) 310
Was attrition correlated with treatment status? No
Final Sample Size: Total Number of Observations 310
Final Sample Size (or Number of Clusters) by Treatment Arms 180 treated managers, 130 control managers
Is there a restricted access data set available on request? Yes
Restricted Data Contact [email protected]
Program Files No
Data Collection Completion Date November 29, 2017
Is data available for public use? No
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Papers

Field Before After
Paper Abstract A randomized controlled trial analyzing perspective-taking on processing information concerning verbal abuse was conducted with factory managers in 16 Bangladesh factories. Managers’ modal perception of the prevalence of verbal abuse was inconsistent with worker reports, indicating managers’ resistance to acknowledging verbal abuse. Perspective-taking improved information processing but the response was heterogeneous. Acknowledgement of the prevalence of verbal abuse increased only in those managers for whom there was consonance between personal beliefs and the data. Among managers who engaged with the exercise or viewed verbal abuse as inappropriate, treatment increased interest in and willingness to make changes based on the data.
Paper Citation Babbitt, Laura and Brown, Drusilla K., Perspective-Taking, Information Processing and Workplace Verbal Abuse: A Bangladesh Factory Manager Field Experiment (April 18, 2018). Available at SSRN: https://ssrn.com/abstract=3165040 or http://dx.doi.org/10.2139/ssrn.3165040
Paper URL https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3165040
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