A Randomized Control Trial of User Trust on an Online Two-Sided Marketplace

Last registered on April 25, 2018

Pre-Trial

Trial Information

General Information

Title
A Randomized Control Trial of User Trust on an Online Two-Sided Marketplace
RCT ID
AEARCTR-0002936
Initial registration date
April 24, 2018

Initial registration date is when the trial was registered.

It corresponds to when the registration was submitted to the Registry to be reviewed for publication.

First published
April 25, 2018, 4:06 PM EDT

First published corresponds to when the trial was first made public on the Registry after being reviewed.

Locations

Region

Primary Investigator

Affiliation

Other Primary Investigator(s)

PI Affiliation

Additional Trial Information

Status
Completed
Start date
2015-02-13
End date
2015-03-10
Secondary IDs
Abstract
We investigate the effect of increased user trust on job outcomes by leveraging a randomized control trial on an online two-sided marketplace.
External Link(s)

Registration Citation

Citation
Gu, Grace and Feng Zhu. 2018. "A Randomized Control Trial of User Trust on an Online Two-Sided Marketplace." AEA RCT Registry. April 25. https://doi.org/10.1257/rct.2936-1.0
Former Citation
Gu, Grace and Feng Zhu. 2018. "A Randomized Control Trial of User Trust on an Online Two-Sided Marketplace." AEA RCT Registry. April 25. https://www.socialscienceregistry.org/trials/2936/history/28805
Experimental Details

Interventions

Intervention(s)
Intervention Start Date
2015-02-13
Intervention End Date
2015-03-10

Primary Outcomes

Primary Outcomes (end points)
Total amount of charges.
Primary Outcomes (explanation)

Secondary Outcomes

Secondary Outcomes (end points)
Secondary Outcomes (explanation)

Experimental Design

Experimental Design
We leverage a feature change on the marketplace to a random sample of treatment individuals to observe their performance change compared to that of the control group individuals.
Experimental Design Details
Randomization Method
Random selection from a full individual sample
Randomization Unit
individual
Was the treatment clustered?
No

Experiment Characteristics

Sample size: planned number of clusters
-
Sample size: planned number of observations
10,000+ individuals
Sample size (or number of clusters) by treatment arms
5,000+ individuals
Minimum detectable effect size for main outcomes (accounting for sample design and clustering)
IRB

Institutional Review Boards (IRBs)

IRB Name
IRB Approval Date
IRB Approval Number

Post-Trial

Post Trial Information

Study Withdrawal

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Intervention

Is the intervention completed?
No
Data Collection Complete
Data Publication

Data Publication

Is public data available?
No

Program Files

Program Files
Reports, Papers & Other Materials

Relevant Paper(s)

Reports & Other Materials