Impact Evaluation of Field Level Leadership in Addis Ababa Water and Sanitation Authority

Last registered on October 02, 2019
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Pre-Trial

Trial Information

General Information

Title
Impact Evaluation of Field Level Leadership in Addis Ababa Water and Sanitation Authority
RCT ID
AEARCTR-0004445
Initial registration date
October 02, 2019

Initial registration date is when the trial was registered.

It corresponds to when the registration was submitted to the Registry to be reviewed for publication.

First published
October 02, 2019, 11:13 AM EDT

First published corresponds to when the trial was first made public on the Registry after being reviewed.

Locations

Country
Ethiopia
Region
Addis Ababa

Primary Investigator

Name
Josepa Miquel-Florensa
Affiliation
Toulouse School of Economics
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Other Primary Investigator(s)

PI Name
George Joseph
PI Affiliation
World Bank
Contact Investigator
PI Name
Sanjay Pahuja
PI Affiliation
World Bank
Contact Investigator

Additional Trial Information

Status
In development
Start date
2019-08-01
End date
2020-12-31
Keywords
Governance, Other
Additional Keywords
Personnel Economics, Decentralised Leadership, Public Sector Reform, Institutional Culture change. 
JEL code(s)
J45 (Public Sector Labor Markets), M50 (Personnel Eco- nomics), O12 (Microeconomic Analyses of Economic Development).
Secondary IDs
Abstract
We propose the evaluation of a new approach that is centered on improving the motivation of
public utility employees, by creating spaces for safe communication and collective introspection across and within the institutional hierarchy. This approach, titled Field-Level Leadership (FLL), constitutes a set of interventions aimed at identifying and supporting a cadre of motivated employees at all levels in the organisation. It allows self-identification of individual staff as change leaders, and emergence of internal constituencies of support for positive change.

The program implementation is planned to be progressive across the eight branches of the Addis Ababa Water and Sanitation authority. We propose an evaluation at three levels: (1) At the branch level (DiD) we track branch performance indicators; (2) At the employee level (DiD) we perform surveys to asses work motivations and the changes in employee's networks; and (3) At the consumer level (BDD) we evaluate consumers service perception.
External Link(s)

Registration Citation

Citation
Joseph, George, Josepa Miquel-Florensa and Sanjay Pahuja. 2019. "Impact Evaluation of Field Level Leadership in Addis Ababa Water and Sanitation Authority." AEA RCT Registry. October 02. https://doi.org/10.1257/rct.4445-1.0
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Experimental Details

Interventions

Intervention(s)
The Field-Level Leadership (FLL) approach constitutes a set of interventions aimed at identifying and supporting a vanguard group of change champions in public agencies to lead improvements in performance and service delivery outcomes. The identified employees, from all levels in the organization, will be trained to motivate their colleagues and improve the branch communication both horizontally (across peers on same rank) and vertically (across ranks). Three key elements distinguish the FLL approach: (i) it is designed to identify and support the emergence of a critical mass of change leaders in public agencies, as opposed to relying on the leadership of a singular/few leaders at the top of the hierarchy; (ii) it relies on organic processes led entirely by the agency staff, as opposed to external facilitators; and (iii) it encourages the application of local, field-level knowledge for addressing longstanding service delivery challenges.

Intervention Start Date
2019-09-01
Intervention End Date
2019-11-30

Primary Outcomes

Primary Outcomes (end points)
Employee: Network (professional, personal and social) of the employee in the branch, job motivation and performance.
Consumers: Service perception.
Branch: Indicators on branch performance.
Primary Outcomes (explanation)

Secondary Outcomes

Secondary Outcomes (end points)
Secondary Outcomes (explanation)

Experimental Design

Experimental Design
Randomization of Field Level Leadership intervention across two pairs of branches.
Experimental Design Details
Randomization Method
Matching of branches as per size and service provision difficulty. Random allocation to treatment inside the pairs.
Randomization Unit
Institution Branches
Was the treatment clustered?
No

Experiment Characteristics

Sample size: planned number of clusters
Four branches: two in treatment and two in control
Sample size: planned number of observations
Employee level: 250 employees x 4 branches = 1000 obs. Household level: 500 households x 3 borders = 1500 obs.
Sample size (or number of clusters) by treatment arms
Four branches: two in treatment (250 employees x 2) and two in control (250 employees x 2).
Minimum detectable effect size for main outcomes (accounting for sample design and clustering)
Supporting Documents and Materials
IRB

Institutional Review Boards (IRBs)

IRB Name
TSE Review board for Ethical Standards in Research
IRB Approval Date
2019-09-07
IRB Approval Number
2019-08-001
Analysis Plan

Post-Trial

Post Trial Information

Study Withdrawal

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Intervention

Is the intervention completed?
No
Data Collection Complete
Data Publication

Data Publication

Is public data available?
No

Program Files

Program Files
Reports, Papers & Other Materials

Relevant Paper(s)

Reports & Other Materials