Abstract
Poor managerial capital has often been cited as a reason for low productivity in microenterprises. Managerial capital is the ability to make good business decisions (strategic and operational). This experiment will focus on building a specific aspect of managerial capital – the ability to understand one’s own business. I do this using a digital app, MeraBills, that helps microentrepreneurs maintain detailed records and view simple analytics of their business.
A majority of microenterprises in developing countries do not maintain business records. A major barrier to maintaining business records, is the low perceived returns to record-keeping. For example, a long list of financial data in a diary can be difficult to interpret and learn from. In this study, we increase the perceived returns to record-keeping by enabling entrepreneurs to use their business data while making business decisions. Working with 1200 low-income women microentrepreneurs, I ask two questions. Firstly, can microentrepreneurs use their own business data to make better management decisions? Second, does this translate to improved firm outcomes? Combining app data with survey data, this study will unpack the effects of this digital app on business decision making and firm outcomes.