Intervention(s)
The FFPT program is a collaboration between Metro, Sound Transit, and social service agencies who assist with enrollment. As the region’s largest public transit agency, Metro leads the program’s design, implementation, and evaluation of FFPT. Sound Transit, the region’s second largest transit agency, has partnered with Metro on FFPT as a two-year pilot. This allows people who hold the FFPT annual pass to, at no cost, ride on and transfer between all of the two agencies’ services across an extensive regional transit network, primarily Metro’s bus services and Sound Transit’s light rail services.
The enrollment process for FFPT operates through partner social service agencies. The initial roll-out of FFPT is designed to meet capacity constraints of the enrollment agencies, with most people learning about and enrolling in FFPT when they seek other State benefits. Due to COVID-19, most eligible individuals enroll over the phone by calling DSHS or Public Health - Seattle & King County. Eligible individuals can also enroll in person at Public Health offices. The enrollment agencies verify clients' identity, income, and participation in one of the qualifying cash-benefit programs; enter clients’ information into Metro’s FFPT program registry; and provide them with the FFPT pass immediately in-person or through mail. As of mid-March 2021, about 4,000 people (less than 4% of total eligible participants) have been enrolled in FFPT.
The FFPT pass is valid for one year from the date of issuance, regardless of whether the holder’s income or eligibility change. After one year, the pass holder must re-enroll and meet eligibility criteria again to continue to access FFPT. The FFPT pass is visually indistinguishable from the region’s other transit passes (known as ORCA passes) that are commonly used by residents who ride public transit.