Primary Outcomes (explanation)
1. We use both objective and subjective measures of job quality related to three domains: job satisfaction (subjective measure), working conditions and work-life balance (objective measure, self-assessed), absenteeism and health. Outcomes are measured based on baseline (before randomization) and endline (18 months after randomization) surveys or administrative data.
1a. Job satisfaction: self-assessed on a likert scale. .
1b. Working conditions: measured through questions related to autonomy at work, work atmosphere, responsibilities, employees' work schedules, commuting time and work-life balance. We have included in our survey instrument questions allowing us to apply the Karasek-Siegrist approach and we will evaluate the treatment effect on the indices and measures of job strain following this approach.
1c. Employees' absenteeism : based on baseline (before randomization) and endline (18 months after randomization) surveys, we will measure how many days the employee was off because of sick leaves or because of work or communting accidents. Using administrative data (if we obtain access to the relevant data), we will also measure how it is likely they have quited their job at different points in time after the beginning of the experiment.
2. Beneficiaries health and satisfaction with care services among disabled people:
2a: Beneficiaries health. We will collect survey data among beneficiaries before randomization and 18 months after. It will allow us to measure self-declared health. Information about death (if possible) and nursing home entry will be collected from the formal care service. Alternatively, we will rely on "exits", i.e. beneficiaries likelihood not to be clients of the home care provider anymore. If possible, administrative data on emergency hospital entry and medication consumption will also be collected. Lastly, relying on administrative data (if possible), information regarding the use of beneficiaries' care plan will allow us measuring to what extent individuals fully use their care plan or not.
2b. Satisfaction with care services among disabled people: we will collect survey data among disabled persons before randomization and 18 months after. It will allow us measuring to what extent disabled people are satisfied with the care service they benefit from: we will know whether one or several employees take care of them, whether the planned schedule frequently changes, to what extent disabled individuals are happy about that. We will also measure satisfaction regarding specific elements such as the relationship with the employee who takes care of the disabled person.
We plan to investigate effect heterogeneity along several dimensions. For employees, we know the type of structure where they work for and its size; we also have information about their professional experience and the type of contract they have. Heterogeneity analysis will be performed regarding individuals' age and family situation. We will also investigate heterogeneity according to baseline characteristics and outcomes measured at baseline using the baseline survey.
As regards beneficiaries, effect heterogeneity will be measured across individual characteristics (age, gender, disability level) and the characteristics of their service provider. We will also measure heterogeneous effects regarding whether the person benefits from any informal care or not. We will finally investigate heterogeneity according to baseline characteristics and outcomes measured at baseline using the baseline survey.