| Field | Before | After |
|---|---|---|
| Field Last Published | Before November 22, 2022 04:18 PM | After December 12, 2022 02:41 PM |
| Field Intervention (Hidden) | Before The experimental arms will vary he modality of outreach (postcard, text message, or outbound call), content of the outreach (encouraging a call to a hotline vs. encouraging a text message that connects them with a chatbot) offered, the number of outreach messages (1 vs. 2), and the use of an address and phone number updating service prior to outreach to a list of beneficiaries whose redetermination window begins. Sample message content of the text messages is as follows, with the bracketed Call to Action text varying across arms: “Hi, this is nonprofit Covering WI, for the WI Dept of Health Services. Time to renew your BadgerCare or Medicaid! To get free, local help, [Call to Action] or visit www.coveringwi.org. STOP to end.” The treatment arms will be as follows: Arm A: These consumers will be sent a postcard inviting them to speak with an assister by calling a hotline. The Call-to-Action text will be “call ###.” Arm B: These consumers will be sent the same postcard as arm A and will be placed on a waitlist to receive an outbound call. Arm C: These consumers will be sent a text message inviting them to speak with an assister by calling a hotline. The Call-to-Action text will be “call ###.” Arm D: Text message as in arm C; these consumers are also sent a second reminder message two weeks after the initial message. Arm E: Text message as in arm C; these consumers are also placed on a waitlist to receive an outbound call. Arm F: Text message as in arm C; these consumers are also placed on a waitlist to receive an outbound call, and sent a second reminder message two weeks after the initial message. Arm G: These consumers will be sent a text message inviting them to send a text message, which will connect them with a chatbot. The Call-to-Action text will be “text COVER to 920-###-####.” Arm H: Text message as in arm G; these consumers will also receive a second reminder message two weeks after the first. Arm I: Text message as in arm G; these consumers will also be placed on a waitlist to receive an outbound call. Arm J: Text message as in arm G; these consumers will also receive a second reminder message and be placed on a waitlist to receive an outbound call. Address Updating: An address updating service will be used to refresh address and phone numbers for 50% of the study sample. There will be a second round of randomization for people who lost their Medicaid because of the redetermination process. These consumers will receive a message text such as the following: “Hi, this is nonprofit Covering WI, for the WI Dept of Health Services. Lost your health insurance? To get free, local help, [Call to Action] or visit coveringwi.org. STOP to end.” The group will be split into additional treatment arms with varied modality of the outreach (postcard, text message, or outbound call), content of the outreach (encouraging a call to a hotline vs. encouraging a text message that connects them with a chatbot) offered, the number of outreach messages (1 vs. 2), and use of an address and phone number updating service prior to outreach as in the first round of messaging. | After The experimental arms will vary he modality of outreach (postcard, text message, or outbound call), content of the outreach (encouraging a call to a hotline vs. encouraging a text message that connects them with a chatbot) offered, the number of outreach messages (1 vs. 2), and the use of an address and phone number updating service prior to outreach to a list of beneficiaries whose redetermination window begins. Sample message content of the text messages is as follows, with the bracketed Call to Action text varying across arms: “Hi, this is nonprofit Covering WI, for the WI Dept of Health Services. Time to renew your BadgerCare or Medicaid! To get free, local help, text COVER to 920-507-5295 or visit www.coveringwi.org. STOP to end.” The treatment arms will be as follows: Arm A: These consumers will be sent a postcard inviting them to speak with an assister by calling a hotline. The Call-to-Action text will be “call ###.” Arm B: These consumers will be sent the same postcard as arm A and will be placed on a waitlist to receive an outbound call. Arm C: These consumers will be sent a text message inviting them to speak with an assister by calling a hotline. The Call-to-Action text will be “call ###.” Arm D: Text message as in arm C; these consumers are also sent a second reminder message two weeks after the initial message. Arm E: Text message as in arm C; these consumers are also placed on a waitlist to receive an outbound call. Arm F: Text message as in arm C; these consumers are also placed on a waitlist to receive an outbound call, and sent a second reminder message two weeks after the initial message. Arm G: These consumers will be sent a text message inviting them to send a text message, which will connect them with a chatbot. The Call-to-Action text will be “text COVER to 920-###-####.” Arm H: Text message as in arm G; these consumers will also receive a second reminder message two weeks after the first. Arm I: Text message as in arm G; these consumers will also be placed on a waitlist to receive an outbound call. Arm J: Text message as in arm G; these consumers will also receive a second reminder message and be placed on a waitlist to receive an outbound call. Address Updating: An address updating service will be used to refresh address and phone numbers for 50% of the study sample. There will be a second round of randomization for people who lost their Medicaid because of the redetermination process. These consumers will receive a message text such as the following: “Hi, this is nonprofit Covering WI, for the WI Dept of Health Services. Lost your health insurance? To get free, local help, [Call to Action] or visit coveringwi.org. STOP to end.” The group will be split into additional treatment arms with varied modality of the outreach (postcard, text message, or outbound call), content of the outreach (encouraging a call to a hotline vs. encouraging a text message that connects them with a chatbot) offered, the number of outreach messages (1 vs. 2), and use of an address and phone number updating service prior to outreach as in the first round of messaging. |
| Field | Before | After |
|---|---|---|
| Field Document | Before |
After
Pre-analysis plan V4 12122022.docx
MD5:
61353b861bb41c407811ae8c3e8848ad
SHA1:
6d6d2aa2469c508997d81583ddaff2c76369453a
|
| Field | Value |
|---|---|
| Field Document |
Value
Pre-analysis plan V4 11222022 clean.docx
MD5:
e1dce3d0db0487d6acea1a1250a7f545
SHA1:
0f8ce9670c8234276ba0e823d6d8b9f38982300e
|