Intervention (Hidden)
What are the main drivers of citizen discontent in Latin America? How do economic distress and insecurity shape citizens' perceptions and legitimation of the social contract? To answer these research questions, we partnered with the National Statistics Offices (NSOs) of various countries in Latin America and the Caribbean to conduct an experimental study on subsamples of the national household surveys. This study received Institutional Review Board (IRB) or ethics committee approval from both The World Bank and Harvard University. An advance agreement with the implementation group ensures that all results can be published.
Each NSO will conduct the surveys using one of three modes: phone, hybrid, or in-person interviews. At the time of writing, significant progress has been made in Colombia, Peru, Guatemala, and Ecuador. While surveys in additional countries are under consideration, their feasibility remains uncertain. Collaboration with the NSOs is critical, as it allows us to leverage the detailed information collected in each country’s household survey.
For these subsamples, we developed a survey instrument called VOCES, designed to measure multiple aspects of respondents' lives through approximately 50 questions. The survey includes sections assessing trust, opinion contagion channels, perceptions of corruption, insecurity experiences, discontent and concerns, perceptions of inequality, injustice, and discrimination, political preferences and democracy, preferences for redistribution, expressions of discontent, self-exclusion from public services in favor of private services, and economic anxiety and expectations.
As part of the experimental design, we created three versions of the questionnaire (A, B, and C), each containing the same set of questions but differing in the order of sections:
• Survey A begins with questions on insecurity experiences, followed by sections on discontent and concerns, perceptions of inequality, injustice, and discrimination, political preferences and democracy, preferences for redistribution, expressions of discontent, and self-exclusion.
• Survey B starts with questions on economic anxiety and expectations, followed by the same sections as in Survey A.
• Survey C asks questions on insecurity experiences and economic anxiety and expectations last.
In this intervention, Survey C serves as the control group. Surveys A and B aim to prime respondents’ concerns about insecurity experiences and economic anxiety and expectations, respectively, to measure how these concerns influence levels of discontent and democratic attitudes.
Each version of the survey was randomized independently of any characteristics of the respondent, interviewer, region, or time of day. By comparing responses across the three versions, we aim to address our research questions regarding the drivers of discontent in Latin America.
We follow a complete randomization process. While we did not stratify based on any respondent covariate, the risk of imbalance in subgroup proportions is minimal given our sample size of over 2,000 observations per country (Kernan et al., 1999; Bruhn and McKenzie, 2009).
Each NSO uses different software platforms to collect and program the surveys, including tools such as MySurveySolutions and CSPro. Some platforms allow built-in randomization, ensuring that interviewers automatically receive one of the three survey versions when starting a new survey. For NSOs using less advanced software, we developed a manual randomization algorithm. This method involves storing participants’ contact information in an Excel sheet, re-ordering the table randomly, and assigning one of the three versions sequentially (A, B, C) in a repeating pattern.
Beyond the experiment, we will leverage the rich data from the NSO household surveys in each country to further characterize individuals’ socio-economic status and explore how these factors influence discontent. For instance, we are particularly interested in examining how both sociotropic and egotropic economic factors shape citizen discontent and its expressions. In Peru, we will take advantage of the availability of panel data from the household surveys to capture intertemporal variance, offering deeper insights into changes over time. Additionally, we will use this fine-grained socio-economic characterization to explore the extent to which the effects of our primes interact with socio-economic factors.
For Peru, we reordered six variables, enabling heterogeneous effects analysis for that country only. Additionally, each country has a unique question (Q38). In Peru, this question is included in our strong leader preference outcome index.