Experimental Design
This study examines how firms respond to perceived differences in investor identity during online earnings conferences (OECs) in China. OECs are regulator-endorsed, text-based events where investors submit questions to management in real time. Unlike traditional earnings calls, OECs are public, standardized, and widely accessible, providing a unique opportunity to experimentally vary investor inquiry styles while observing both managerial responses and contemporaneous market reactions.
The experimental sample consists of OECs held between April 14 and June 6, 2025, a period covering mandatory earnings conferences following annual report disclosures. We begin from all conferences announced on the official disclosure portal (cninf) and apply a series of pre-registered exclusions (e.g., offline calls, joint conferences, non-mainstream platforms, and Q1-only events). After exclusions, the final sample includes 2,734 OECs across nine mainstream platforms.
Each participating firm receives four standardized investor questions, covering:
Current financial performance,
Future growth outlook,
Current industry performance and peer comparison,
Future industry trends.
The control group (T0) receives these questions in conventional human phrasing, typical of actual investor inquiries on OEC platforms.
The treatment group (T1/T2) receives the same questions, but presented in an AI-like style: phrased with robotic linguistic features and prefixed with tags (e.g., “[inquiry-001]”). Where platforms allow, we further reinforce this identity with chatbot-style profile images. Thus, treatment varies only in the perceived identity of the questioner, while holding informational content constant.