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Last Published January 09, 2026 09:30 AM January 09, 2026 09:40 PM
Experimental Design (Public) Healthcare providers from our partner's network will be randomized into control (hard skill hypertension training only) or treatment (hard skill + soft skill training). Providers will be randomized within strata by an index of hard and soft skills, typical number of patients, and geographic block. Providers will then host hypertension clinics, where high-BP patients will be randomized into three chatbot exposure arms: control (no chatbot), pre-provider interaction chatbot exposure, and post-interaction chatbot exposure. We analyze heterogeneity by: - Patient beliefs about provider and provider beliefs about patient - Baseline provider medical and communication skills (by which we stratify) - Patient characteristics: demographics, hypertension understanding and behavior Healthcare providers from our partner's network will be randomized into control (hard skill hypertension training only) or treatment (hard skill + soft skill training). Providers will be randomized within strata by an index of hard and soft skills and geographic block. Providers will then host hypertension clinics, where high-BP patients will be randomized into three chatbot exposure arms: control (no chatbot), pre-provider interaction chatbot exposure, and post-interaction chatbot exposure. We analyze heterogeneity by: - Patient beliefs about provider and provider beliefs about patient - Baseline provider medical and communication skills (by which we stratify) - Patient characteristics: demographics, hypertension understanding and behavior
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