We developed an online platform, Aprendo y Arriendo, to deliver customized information to voucher holders. The experiment’s goal is to provide different information treatments in order to identify which information has a higher effect in the lease up rate and in producing mobility to neighborhoods with better characteristics.
Voucher use information treatment (VUIT):
*Beneficiaries are contacted via email and encouraged to use the platform.
*After entering into the platform, they will be shown information about the voucher program, including an explanation of the program and frequently asked questions.
*Before leaving the platform, voucher holders get access to a blog where they can leave their questions. Also, they are provided with a whatsapp number and email where they reach out to ask directly.
*All beneficiaries receive weekly email reminders to use their vouchers and access the platform
Neighborhood effect information treatment (NEIT):
*neficiaries will have access to an animated video that explains the relevance of neighborhood characteristics in the development and well-being of her families. The video language is simple and approachable, but it is founded on scientific research.
Neighborhood’s characteristics browser treatment (NCBT):
*Beneficiaries will have access to a neighborhood browser in the platform where they can enter an address, street intersections or specific place. They will then learn characteristics of the respective neighborhood in the following key indicators:
1. Age distribution within the neighborhood.
2. The proportion of residents in the neighborhood with a higher education degree or a higher technical education degree.
3. The Luminosity Index measures the proportion of the public sector that has public lighting provision.
4. Schooling education index: Based on the SIMCE test, this index displays the average test score in language and math for the schools closest to the neighborhood.
Each treatment arm is a combination of the treatments mentioned previously. The design will allow us to determine which barriers are more important in terms of mobility preferences and which strategies to increase lease-up rate and opportunity moves are more cost-effective. The various treatment arms are defined as follows:
Control: Does not receive any of the previously mentioned treatments. They experience the policy’s business as usual.
Treatment 1 - Voucher Information: Beneficiaries receive VUIT, which means they are encouraged to use the voucher and are given information on how to do so.
Treatment 2 - Voucher Information + Neighborhood effect: Beneficiaries are given VUIT and NEIT, which means they are encouraged to use the voucher, are given information on how to do so, and are informed why moving to a better neighborhood is important for their future.
Treatment 3 - Voucher Information + Neighborhood effect + Neighborhood Browser: Beneficiaries receive VUIT, NEIT, and NCBT, which means they are encouraged to use the voucher, are given information on how to do so, are informed about why choosing a better neighborhood is important for their future, and have information about neighborhood’s key characteristics.